In this webinar we walk you through how to return invoices in Qoyod step by step — whether a full or partial return — and issue a credit note compliant with ZATCA requirements.
What this webinar covers
- The difference between a full and a partial invoice return
- How to create a credit note from a sales invoice
- Handling refunded amounts and their effect on the customer balance
- Returning goods and the impact on inventory
- Tax requirements for return notes in Saudi Arabia
- Tracking returned invoices in your reports
Who is this webinar for?
This webinar is ideal for business owners, accountants, and sales staff who handle customer returns and want to process them correctly from both an accounting and a tax perspective.
Frequently asked questions
Does returning an invoice update inventory automatically?
Yes. When goods are returned, Qoyod automatically updates inventory quantities based on the returned amount.
Does Qoyod issue a tax-compliant credit note?
Yes. Qoyod issues electronic credit notes compliant with ZATCA (Fatoora) requirements.
Are Qoyod Academy webinars free?
Yes. All Qoyod Academy webinars are completely free and available to watch any time.
What Attendees Say
Thank you so much, the explanation was clear and thorough.
Keep up the great work. I learned a lot from the payroll webinar.
Excellent. I really benefited from the simple, clear explanation.



