A detailed hands-on webinar about returning invoices in Qoyod, walking through the different return scenarios, how to process them in accounting, and how to issue credit notes correctly.

What this webinar covers

  • Full and partial invoice return scenarios in practice
  • Steps to issue a credit note from an existing invoice
  • Handling refunds paid in cash or on account
  • The impact of a return on inventory and reports
  • Meeting e-invoicing requirements for returns
  • Tracking and reconciling returns

Who is this webinar for?

This webinar is ideal for accountants and sales staff who want to master return processing in Qoyod with real, practical examples.

Frequently asked questions

Can I return only some of the invoice items?

Yes. Qoyod supports partial returns for specific items and quantities within an invoice.

How does the refunded amount appear in the customer account?

The refunded amount is reflected on the customer balance based on the chosen refund method — cash or on account.

Are Qoyod Academy webinars free?

Yes. All Qoyod Academy webinars are completely free and available to watch any time.

What Attendees Say

Thank you so much, the explanation was clear and thorough.

Kholoud Al-Matq

Keep up the great work. I learned a lot from the payroll webinar.

Nada Mohammed

Excellent. I really benefited from the simple, clear explanation.

Kareem Saleh

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