QTahseel+ Basic Terms and Conditions

This Agreement (hereinafter referred to as the “Agreement” or “Terms and Conditions”) is entered into by and between you, as a user of the QTahseel+ Service, and Auto Cloud Company for Telecommunication & Information Technology, a Saudi limited liability company. These Terms and Conditions constitute a legally binding Agreement that governs your access to and use of QTahseel+.

By subscribing to QTahseel+, you acknowledge that you have read, understood, and accepted these Terms and Conditions.

• Qoyod / we: refers to Auto Cloud Company for Telecommunication & Information Technology, the owner and operator of QTahseel+ as an add-on service to Qoyod Cloud Accounting Software.
• QTahseel+ / QTahseel+ Service: refers to the service as defined in these Terms and Conditions.
• User / you: refers to Qoyod Software clients who subscribe to QTahseel+.
• Qoyod Software: refers to Qoyod Cloud Accounting Software.
• Collection Officers: refers to Qoyod employees who are responsible for performing the collection activity.
• Invoices / Due Invoices: refers to the user’s due invoices, generated by Qoyod Software, which the user seeks to collect through QTahseel+.
• Debtor / Debtors: refers to the user’s customers who are obligated to pay a due invoice.

QTahseel+ is a collection service provided by Qoyod to facilitate the collection of your due invoices upon your request, for a service fee as determined in these Terms and Conditions.

1. The collection process shall commence upon your request;
2. You shall choose the invoices you seek to collect through QTahseel+, taking into account the maximum age limit of the invoice;
3. The service is only available to collect invoices with an amount not less than (10,000) ten thousand Saudi Riyals;
4. You hereby acknowledge and agree to authorize Qoyod to collect your due invoices on your behalf upon your request;
5. Qoyod will verify each invoice’s information, including the invoice amount and debtor identity, before commencing the collection process;
6. All payments shall be made by each debtor directly to the user;
7. Qoyod will not accept any direct payment of the due invoices, whether in cash, by wire transfer, or any other method;
8. Qoyod will maintain full and accurate records for each user, including communication records and collected-invoice records;
9. Qoyod is obligated to perform the service efficiently, with all due care, and for the best interests of the user;
10. Qoyod makes no guarantees to you in relation to the collection of your invoices.

1. The service can only be subscribed to by Qoyod Software clients who have a subscription term of less than (90) days.
2. For the purpose of activating and using QTahseel+, you will be required to complete the following steps:
   1. Subscribe to the service;
   2. Pay the subscription fee;
   3. Upload a copy of your valid IBAN Letter;
   4. Upload a copy of your Commercial Register;
   5. Upload an Authorization Letter certified by the Chamber of Commerce (optional).

Your subscription term starts when you pay the subscription fee, and it will remain effective until the end of your Qoyod Software subscription term.

1. Subscription fee:
   1. The subscription fee for QTahseel+ is (1,000) Saudi Riyals per year, calculated on a pro rata basis for the user’s subscription term at Qoyod Software;
   2. An invoice for the subscription fee will be automatically generated for the user;
   3. The user shall pay the invoice to activate the service;
   4. You hereby acknowledge and agree to pay the subscription fee to activate the service.
2. Service fee:
   1. Qoyod charges a service fee for each collected invoice, calculated on a pro rata basis based on the invoice’s age and amount;
   2. An invoice for the service fee for each collected invoice will be automatically generated for the user;
   3. The user shall pay the invoice within (5) business days of receipt;
   4. You hereby acknowledge and agree to pay the service fee.
3. Qoyod reserves the right to change the subscription fee and/or the service fee at any time, with prior reasonable notice.

1. You may cancel your subscription and request a full refund of the subscription fee if Qoyod fails to collect any of your invoices within 2 months of the subscription date;
2. If the user fails to choose any invoice to be collected through the service within the period specified in paragraph (1), their right to request a refund will be forfeited.

1. You represent and warrant that you have obtained all necessary authorities and consents to enter into this Agreement and subscribe to QTahseel+ on behalf of an institution, company, organization, or any legal entity as its legal representative.
2. We represent and warrant that QTahseel+ is merely a collection service provided to Qoyod clients upon subscription. Accordingly, Qoyod shall under no circumstances be held liable for any monetary transaction losses, delayed transactions, or any disputes that may arise between you and your debtors.

1. You shall comply with the Qoyod Terms & Conditions, the Qoyod Privacy Policy, and all applicable laws, rules, and regulations in the Kingdom of Saudi Arabia, in addition to these Terms & Conditions;
2. In case of non-compliance with any of the above, Qoyod reserves the right, at its sole discretion, to suspend your access to QTahseel+.

Qoyod is obligated to process any information you provide to access QTahseel+ in a confidential manner, and to process and share it only in accordance with the Qoyod Privacy Policy.

1. These Terms and Conditions shall be governed, construed, and interpreted in accordance with the applicable laws of the Kingdom of Saudi Arabia;
2. Any dispute arising out of or in connection with the implementation or interpretation of these Terms and Conditions shall be settled amicably between you and Qoyod. If a settlement cannot be reached, such dispute shall be referred to the competent court in the Kingdom of Saudi Arabia.

Your subscription term shall be deemed terminated upon:

1. The completion of your Qoyod Software subscription term;
2. Your request to cancel your subscription and refund the subscription fee in accordance with these Terms and Conditions.

In case any term of these Terms and Conditions is determined to be ineffective, unenforceable, or invalid, then only that term shall be deemed invalid, without affecting in any way the rest of these Terms and Conditions.

This Agreement governs the relationship between you and Qoyod regarding the QTahseel+ Service. It is not intended to bind, nor be enforceable by, any third parties.

We may amend these Terms & Conditions from time to time in response to legal, technical, and business developments without any prior notice. Your continued access to and use of QTahseel+ will be deemed acceptance of such amended Terms and Conditions.