Frequently Asked Questions about Qoyod

Qoyod is an integrated Saudi cloud accounting system designed to fit startups, SMEs, and enterprises across Saudi Arabia. Provides comprehensive financial management for invoices, expenses, inventory, and reporting — alongside POS integrated, and a system Qoyod Q.Flavours dedicated to restaurants and cafés. Learn more about journey Qoyod.

Yes. Qoyod officially certified by ZATCA, and compliant with Phase 1 and Phase 2 of E-Invoicing. Every invoice issued from Qoyod meets the authority's technical requirements and includes a QR and an identifier UUID matching the specifications.

Qoyod is fully cloud-based, and your data is stored on secure servers with automatic daily backups. Connections are fully encrypted (HTTPS/TLS), and data access permissions are managed at the user level so each employee sees only what concerns them.

لا. Qoyod runs entirely in the browser on any device (laptop, desktop, tablet, or phone) and anywhere there's internet. No installer, no manual updates, no OS restrictions.

Yes. The Qoyod app is available for iOS و Android to manage your invoices, customers, and monitor business performance from your phone. The app syncs data automatically with your web account.

The free trial lasts 14 full days, with no credit card required. You can try every core Qoyod feature and decide what fits your business. Start from the page signup.

لا. An email and mobile number are enough to sign up — no payment details required throughout the trial. When the trial ends, you choose the right plan and payment method.

Qoyod offers four plans to fit different business sizes: Basic, Professional, Advanced, and Business. Each plan differs in the number of users, branches, accounting features, and integration depth. You can review all plans and pick what fits from the plan-selection page. For enterprises, available is the Business plan with extra features like accounting dimensions, budgets, and custom integrations. For a detailed price quote Talk to the sales team.

Yes. You can upgrade or downgrade the plan, or change the number of users and branches at any time from account settings or from the Plans page, and your invoice will be adjusted based on the remaining subscription period.

Yes. Subscriptions are fully flexible — you can stop auto-renewal or end your subscription at any time from your account settings. Your data is kept for a period, and you can export your full records before closing.

Qoyod for Business Owners is designed for those who manage their own businesses — focused on simplicity and automating invoices, expenses, and real-time financial reports. However, Qoyod for Accountants unlocks advanced accounting tools — includingQoyod manual journal entry templates, automated month-end close, accounting dimensions, and audit reports. Both editions run on the same platform, and business owners can grant their external accountant permissions to review the books.

Yes. You can create multiple branches under the same account, track each branch separately, or view consolidated reports for the entire business from a single dashboard. Employee permissions can also be customized at the branch level.

Yes. You can issue invoices and record payments in different currencies, with auto-updated exchange rates and automatic FX revaluation following accepted accounting standards.

Yes. E-Invoicing في Qoyod fully integrated with both Phase 1 and Phase 2 requirements. Every invoice includes a QR, an identifier UUID, a digital signature, and is sent automatically to the authority's system (Fatoora) without any manual steps.

Qoyod supports importing bank statements and automatically matching transactions to accounting entries. Business plan customers get direct integration with Saudi banks for real-time transaction tracking.

Yes. Qoyod for Accountants supports classifying transactions by department, project, branch, or cost center — enabling detailed profitability reports at every level of your business.

Yes. The Fixed Assets module in Qoyod tracks your assets and calculates straight-line depreciation over each asset's useful life, then auto-posts the monthly depreciation journal entry without manual intervention. Learn more about Qoyod for Business Owners.

Yes. Qoyod for Accountants lets you design templates Qoyod recurring journal entries (for payroll, allowances, accruals) and share them with the team to ensure consistency and prevent errors, with support for deferred entries for month-end close.

Yes. system POS من Qoyod fully integrated with the accounting platform. Every sale is automatically recorded in the books and an authority-compliant e-invoice is issued instantly — no exports, no re-entry.

Yes. Qoyod POS Works in offline mode (Offline) — sales operations don't stop when the internet drops. When connection returns, the system automatically syncs data with your cloud account.

Qoyod POS a flexible POS for retail and services. However, Qoyod Q.Flavours is a dedicated system for restaurants and cafés — with digital menu management, ingredient tracking, kitchen management, and table-by-table orders, alongside full accounting integration.

Yes. Qoyod Q.Flavours manages multiple branches from a central dashboard with consolidated reports for each branch's sales and inventory, and lets you unify or customize menus and prices per branch.

Yes. You can get devices SUNMI (V2s و D2 mini) certified and ready to work with Qoyod POS أو Qoyod Q.Flavours. Devices arrive preconfigured so you can start selling right out of the box.

Yes. Qoyod is certified by ZATCA and meets all Phase 2 requirements (Integration phase). Features include digital signature, QR, real-time linkage with the Fatoora, and invoice archiving. Learn more about E-invoicing in Qoyod.

Qoyod applies the VAT rate (15%) automatically on every invoice based on item or service type, separates the VAT amount in the accounting entry, and prepares a VAT report ready for quarterly filing.

Yes. Every invoice in Qoyod includes a QR containing seller data, date, invoice value, and tax — in the format required for E-Invoicing for Phase 1 and Phase 2.

Yes. Integration with the Fatoora authority portal runs automatically in the background — customers don't need any manual step. Every invoice is sent in real time, with a response identifier UUID Confirmed.

Qoyod prepares the VAT return report ready for filing — you can submit it yourself from the authority portal. Or you can rely on VAT Returns service من Qoyod to have our accountants review and file on your behalf.

Qoyod integrates with a wide range of Saudi and regional platforms and services: E-commerce platforms (Salla, Zid), shipping companies, payment gateways, and more. Browse the full list in Marketplace.

Yes. Qoyod provides API API open and documented lets your tech team connect Qoyod to any internal system or proprietary app: ERP، CRM, an internal order system, or any other data source. The interface supports all core operations on invoices, customers, items, and payments.

Yes. Qoyod integrates directly with Salla, Zid, and WooCommerce — your store's orders are imported automatically as e-invoices in Qoyod — with real-time inventory updates. Integration details in Marketplace Qoyod.

Qoyod comes with its own POS system: Qoyod POS for retail, andQoyod Q.Flavours for restaurants and cafés. These systems are fully integrated accounting-wise and require no third party, so we don't offer integrations with competing POS systems.

Alongside the platform, Qoyod suite professional services delivered by specialized accountants on your behalf: Bookkeeping, VAT returns, accounting system setup, and account clean-up. These services save management time and ensure accuracy and tax compliance.

Bookkeeping service means a specialized accounting team from Qoyod takes full ownership of managing your company's books: Transaction recording, account reconciliation, e-invoice issuance, and clear monthly reporting. Ideal for business owners who prefer to focus on growing the business rather than daily financial operations.

VAT Returns service Includes a thorough review of sales, purchases, input/output taxes in your account; verifying that data meets the authority's requirements; then officially filing the return via the ZATCA on your behalf. Purpose: Avoid errors and penalties resulting from late or poorly prepared returns.

The Setup service has a Qoyod specialist build your accounting foundation: chart of accounts setup, and uploading your products, customers, and suppliers lists. Suitable for newly launched businesses or those moving from another accounting platform that need a ready chart from day one.

Account Clean-up service for businesses with inaccurate or incomplete financial records. The Qoyod team reconciles bank accounts, identifies missing transactions, adjusts daily journal entries including depreciation, and ensures the balance sheet and income statement reflect reality.

The support team is available via in-app live chat, email (support@qoyod.com), and phone on the unified number (8004330088). For questions about plans and offers, Talk to the sales team.

Qoyod provides a complete resource ecosystem: Help Center for technical guides, the Blog for in-depth accounting and tax articles, Glossary for term definitions, accounting templates ready to use, accounting calculators for taxes, payroll, and depreciation, andCommunity Qoyod to connect with other business owners.